Pricing
Start with the work your team needs to do, then compare the plans and individual modules. Shared managed hosting is included; dedicated hosting, deployment, optional support and services appear separately.
SkyPro with annual SaaS billing, shared hosting and business-hours support:€55,704.00 in year one, including deployment;€43,704.00 per year thereafter at the same headcount and rates. EUR excluding VAT; no discounts or custom development assumed.
Choose SkyGo to build rosters, SkyPro for day-of-operations allocation, or add specific modules to cover the work you need. Compare licence, deployment and ongoing support separately in your own estimate.
The four plans
List your required capabilities before comparing bundle savings. SkyLight runs the people layer. SkyGo builds the month. SkyPro runs the day. SkyHeavy runs the whole organisation. Each plan includes the one below it, and you can add modules with their required dependencies. The offer builder helps you compare configurations that cover your selection.
4 modules · plan 1 of 4
Training and competency: the people layer.
€9.30
per user per month, billed annually
Shared managed hosting included with SaaS.
Contains
Build an offer on SkyLight6 modules · plan 2 of 4
Build the roster: manpower requirements and strategic rostering with the optimiser.
€19.20
per user per month, billed annually
Shared managed hosting included with SaaS.
Everything in SkyLight, plus
Strategic and tactical together
9 modules · plan 3 of 4
Run the day of operations: sector planning, tactical rostering, mobile.
€30.35
per user per month, billed annually
Shared managed hosting included with SaaS.
Everything in SkyGo, plus
13 modules · plan 4 of 4
The whole organisation: attendance, analytics, integrations, audit and history.
€44.00
per user per month, billed annually
Shared managed hosting included with SaaS.
Everything in SkyPro, plus
Build an offer on SkyHeavyA year billed monthly costs exactly twelve times the monthly rate, which is 1.2× the annual-billing monthly rate: annual billing costs ten months of the monthly-billing rate before final invoice rounding. Support is not included in any plan and is not required by any deployment model; it is an optional contract, priced below. No plan carries a minimum number of users.
SaaS hosting
Shared managed hosting is included in every SaaS software rate. Choose dedicated hosting when you need infrastructure reserved to your organisation. Bespoke code maintained outside the standard supported release requires dedicated SaaS. An improvement accepted into the standard supported release can remain shared, subject to engineering confirmation.
Included in the software licence, with your own identity realm and database. Initial deployment: €12,000.
€1,500 per production environment per month, invoiced monthly with either software billing option. Initial provisioning adds €6,000, making a new dedicated deployment €18,000 in total.
The initial dedicated-hosting commitment is 12 months, starting when the environment is available for customer use at the milestone agreed in the order. An existing shared customer moving to dedicated pays the €6,000 premium, with exceptional migration work scoped separately.
Dedicated hosting includes a customer-reserved cluster, one production environment and a modest UAT environment within agreed capacity, plus monitoring, platform maintenance, daily backups, restore operations and standard release deployment. The offer specifies capacity, storage, concurrency, retention and region. Extra capacity, environments, regions, disaster recovery and specialist connectivity are quoted separately. Dedicated means no other SkyRoster customer runs in your cluster; exclusive physical Azure hosts are a separate arrangement.
Both managed options retain the 99.5% uptime SLA. Hosting operations are included independently of optional user support. Dedicated hosting and provisioning receive no volume or partnership discount, no software monthly-billing uplift, and do not increase the support basis. On-premises and RaaS have no SaaS hosting charge.
Ordinary configuration, migration, training and standard-module use do not require dedicated hosting by themselves. Custom development and existing customer-specific code do. Customer-specific maintenance and compatibility work are scoped separately.
| Configuration | Year-one estimate | Recurring from year 2 |
|---|---|---|
| Shared hosting | €55,704.00 | €43,704.00 |
| Dedicated hosting | €79,704.00 | €61,704.00 |
| Dedicated + 200 estimated development hours | €98,704.00 | €61,704.00 |
These examples assume twelve months of hosting at the agreed capacity and an unchanged configuration. Development is time and materials, billed monthly for actual approved hours; the estimate is not a fixed price or fixed scope. Separately scoped custom-code maintenance and compatibility work are excluded.
How a price is built
The Core Platform rate, module weights, bundle discount and billing factors determine the software licence rates. Support and RaaS use those rates with their own minimums. Deployment, training and professional services are priced separately.
The set number
The base monetary rate for software licences, per user per month, SaaS, billed annually.
core = €4.13Rule 1
Each of the 13 modules carries a weight for its value relative to the platform core. Strategic Rostering, which carries the optimiser, is 3.00×. The Mobile App is 0.75×.
module = core × weightRule 2
Add up the à-la-carte prices of the modules a plan contains, take 40% off, round to the nearest 5 cents. The same bundle discount applies to all four plans.
plan = Σ modules × 0.60Rule 3
Monthly billing is the annual rate × 1.2, so annual billing costs exactly ten months. The perpetual on-premises licence is exactly three times the annual SaaS licence, for plans and modules alike.
monthly = plan × 1.2 · perpetual = plan × 36| Step | SkyLight | SkyGo | SkyPro | SkyHeavy |
|---|---|---|---|---|
| Modules in the plan | 4 | 6 | 9 | 13 |
| Sum of their weights | 3.75 | 7.75 | 12.25 | 17.75 |
| Sum of individually rounded module prices | €15.49 | €32.01 | €50.60 | €73.32 |
| × 0.60, to 5 cents = the plan, billed annually | €9.30 | €19.20 | €30.35 | €44.00 |
| × 1.2 = billed monthly | €11.16 | €23.04 | €36.42 | €52.80 |
| × 36 = perpetual, on-premises | €334.80 | €691.20 | €1,092.60 | €1,584.00 |
Module list rates round to the cent; plan and RaaS rates round to the nearest five cents. Monetary rounding uses the half-up rule. Calculations then keep full precision through volume, discounts, billing and support. Only final invoice lines round to cents. Displayed effective unit rates are illustrative; annual cash totals add the actual rounded invoices.
Modules
Any module can be licensed on its own on top of the Core Platform, in either deployment model, at the Core rate times its weight. A customer who wants one thing buys that thing instead of jumping a plan. Dependencies are functional, not commercial: a configuration that breaks one ships a product that does not work, so the offer builder adds what a module needs when you tick it.
| Module | Weight | SaaS | On-premises | First in | Requires |
|---|---|---|---|---|---|
| Core PlatformThe tenant itself: organisation and unit structure, accounts and roles, standard supported SSO (provider and setup confirmed in the written offer), scheduler views, the dashboard, notifications, the multi-language interface and the desktop web application. | 1.00 | €4.13 | €148.68 | SkyLight | mandatory, cannot be bought alone |
| HR & Staff ManagementOne employee record, with contracts, documents and the unit hierarchy, that every other module reads. | 0.75 | €3.10 | €111.60 | SkyLight | nothing else |
| Competency ManagementLicences, ratings and currency on a calendar the roster engine reads directly. | 0.75 | €3.10 | €111.60 | SkyLight | nothing else |
| Leave & Duty ManagementRequests, multi-step approval, balances and shift swaps, checked against the same rules the roster runs on. | 1.25 | €5.16 | €185.76 | SkyLight | nothing else |
| Manual Demand Planning (manpower requirements)How many people each shift and each day needs, entered by your planners and read by the optimiser. | 1.00 | €4.13 | €148.68 | SkyGo | nothing else |
| Strategic Rostering (includes the optimiser)Build and publish the month against demand and your own rules, and see which rule placed each shift. | 3.00 | €12.39 | €446.04 | SkyGo | Competency Management and Manual Demand Planning |
| Sector PlanningSectors, working positions and a quarter-hour demand model: where the day's demand comes from. | 1.00 | €4.13 | €148.68 | SkyPro | Strategic Rostering |
| Tactical RosteringRun the day: rostered people onto real positions, interval by interval, and cover a gap when it opens. | 2.75 | €11.36 | €408.96 | SkyPro | Strategic Rostering and Sector Planning |
| Mobile App (iOS and Android)The controller's half of the product: today's positions, requests and allowances, in a pocket. | 0.75 | €3.10 | €111.60 | SkyPro | nothing else |
| Attendance ManagementWho actually worked against who was rostered, from badge readers, the app or a manual entry. | 1.50 | €6.20 | €223.20 | SkyHeavy | Strategic Rostering |
| Analytics & Data ManagerThe report builder and the payroll export: what the roster actually did, in the codes your systems expect. | 1.25 | €5.16 | €185.76 | SkyHeavy | Leave & Duty, Strategic Rostering or Attendance Management |
| Integration SuiteWhat flows in and out: biometric clock events, travel bookings, payroll files and supported business-system connectors. Standard supported SSO is included in Core. | 2.00 | €8.26 | €297.36 | SkyHeavy | HR & Staff Management |
| Audit & HistoryThe central change log and per-record history for supported records: who changed what and when, with before/after values where captured, search and filtering. | 0.75 | €3.10 | €111.60 | SkyHeavy | Core Platform only; applies to licensed modules |
| Full stack, all 13 | 17.75 | €73.32 | €2,639.52 | SkyHeavy at €44.00 |
Volume
Each band prices only the users inside it, so the total is always monotonic: one more user always costs more, never less, and there is no headcount at which it pays to invent a user. The curve applies to the SaaS licence, the on-premises licence and à-la-carte modules alike. Support follows the licence it is attached to. The curve is the volume discount; there is no separate percentage band.
| Users | Rate on the marginal user |
|---|---|
| 1 to 250 | 100% of list |
| 251 to 500 | 90% of list |
| 501 to 1,000 | 75% of list |
| 1,001 to 2,000 | 55% of list |
| 2,001 and above | 35% of list |
Worked out for SkyPro at 400 users, SaaS billed annually: the first 250 users pay list, the next 150 pay 90% of it, and the year comes to €140,217, an effective €29.21 per user per month against a list of €30.35. The offer builder shows the curve as its own line, so the discount is visible without the band table.
| Users | Share of list | SkyLight | SkyGo | SkyPro | SkyHeavy |
|---|---|---|---|---|---|
| 35 | 100.0% | €9.30 | €19.20 | €30.35 | €44.00 |
| 120 | 100.0% | €9.30 | €19.20 | €30.35 | €44.00 |
| 250 | 100.0% | €9.30 | €19.20 | €30.35 | €44.00 |
| 400 | 96.3% | €8.95 | €18.48 | €29.21 | €42.35 |
| 500 | 95.0% | €8.83 | €18.24 | €28.83 | €41.80 |
| 1,000 | 85.0% | €7.91 | €16.32 | €25.80 | €37.40 |
| 1,500 | 75.0% | €6.98 | €14.40 | €22.76 | €33.00 |
| 2,000 | 70.0% | €6.51 | €13.44 | €21.25 | €30.80 |
| 3,000 | 58.3% | €5.43 | €11.20 | €17.70 | €25.67 |
Support
Support is optional on every plan and in both deployment models. Its percentage follows the applicable licence basis below. The 24/7 minimum applies after partnership discounts, so smaller deployments can pay the same minimum regardless of plan.
| Level | Price | What it is |
|---|---|---|
| Business hours | 20% of the applicable basis per year | Monday to Friday, 09:00 to 17:00 EET, by e-mail and Microsoft Teams, with response times in the contract. On-premises it also carries patches, updates and upgrade rights. |
| 24/7 | 35% of the applicable basis per year minimum €18,000 a year | Round the clock, with a named contact and priority escalation. Everything in business hours, and then the rest of the clock. The minimum is a cost floor: a round-the-clock rota cannot be staffed below it. A unit for which it does not pencil out takes business hours, which is the point of making it a choice. |
| Basis | SkyLight | SkyGo | SkyPro | SkyHeavy |
|---|---|---|---|---|
| Business hours · SaaS, per month | €1.86 | €3.84 | €6.07 | €8.80 |
| Business hours · on-premises, per year | €66.96 | €138.24 | €218.52 | €316.80 |
| 24/7 · SaaS, per month | €3.26 | €6.72 | €10.62 | €15.40 |
| 24/7 · on-premises, per year | €117.18 | €241.92 | €382.41 | €554.40 |
SaaS support uses the equivalent annual-billing licence after volume, partnership and any agreed licence adjustments. The monthly-billing uplift and dedicated-hosting fees do not increase support. Support is invoiced monthly, with each invoice rounded to cents.
On-premises support is invoiced annually. Its basis is the purchased perpetual licence value after volume but before the purchase partnership discount, plus any later licence additions on the same basis. The partnership discount qualifying for the support year applies once, at initial purchase and each renewal, followed by the 24/7 minimum. Support supplies patches, updates and upgrade rights; without renewal you retain the perpetual version rights you already hold.
Deployment, training and services
These fees and unit rates are independent of headcount and never discounted. Deployment has a fixed fee. Custom-development hours and budgets are estimates, with monthly billing for actual approved work.
Deployment fee · one per deployment
Covers configuration, data migration, constraint and algorithm setup, the first live roster, initial training sessions and 30 days of post-launch support. On-premises it also covers infrastructure setup, the security review and identity federation with your directory.
Training
A week online is five days with one instructor. On-site training includes the instructor's travel and expenses: the day rate is the whole price.
Professional services
Custom development covers regulatory adaptation, integrations, custom reporting, localisation and constraint modelling. Estimates follow a requirements workshop. Workshops and on-site services add travel at cost.
Custom development is time and materials by default at EUR 95/hour, never discounted. Hours and budgets are indicative estimates, not a fixed-price commitment. Actual approved hours are billed monthly with itemised time records at this standard rate. We provide a revised estimate and explain the cost and timeline impact of scope changes or forecast budget overruns. Written approval is required before changed work begins or the authorised budget is exceeded. The budget authorises spending; it does not guarantee completion of an expanded scope. Unapproved additional work is paused. A separately approved fixed-price statement of work requires baselined scope, acceptance criteria, exclusions, contingency and written change control; this calculator estimates time and materials only. Future custom-code maintenance and compatibility work are scoped separately, not included in hosting or standard support.
Bespoke SaaS code outside the standard supported release requires dedicated hosting. The estimate includes only the hours entered; customer-specific maintenance and compatibility work are separately scoped. Written approval is needed before changed scope starts or the authorisation limit is exceeded.
Rostering as a Service
JLG builds and delivers optimised rosters from your input data. You send us the demand, the people and the rules; you get back a published roster, a monthly optimisation report and the scenario work in between. No software licence, no deployment fee.
€40.95
per rostered employee per month
Minimum €4,095 a month, which binds at exactly 100 employees. Billed monthly in arrears.
Build a RaaS offerWhere the number comes from. The SkyPro plan × 1.35, rounded to 5 cents: the software that does the job, plus 35% for the JLG staff who do it. RaaS sits above the SkyPro licence at every scale, because it includes our labour and the licence does not.
What a rostered employee-month is. Any employee appearing on at least one published roster that month. Not accounts, not headcount on the payroll: people who were rostered.
What it includes. Staffing simulations, scenario modelling, KPI optimisation, a monthly optimisation report and rostering best-practice advice. The volume curve is a licence curve, so the RaaS rate is flat at every headcount above the minimum.
Discounts
The graduated volume curve applies automatically. Signed partnership commitments add the discounts below, capped at 15% in total. New-offer discounts expire after 12 months and renew only after an explicit value review; a perpetual purchase has the separate commitment terms below.
| Commitment | Discount | Duration |
|---|---|---|
| Case study agreement | 10% | 12 months; explicit renewal |
| Reference availability | 5% | 12 months; explicit renewal |
| Conference or speaking | 5% | 12 months; agreed event in that period |
| Cap | 15% | On licence and support, never on fees |
Straight answers
Five minutes with the offer builder gives you a number with its arithmetic attached. A working session turns it into a binding offer: which accounts count, which plan fits the unit, what the deployment looks like on your infrastructure.